In the near future you will see a lot happening along Hwy 98 from Tang-O-Mar Drive to Destin Commons. The Florida DOT is gearing up to 6 lane Hwy 98 and with that creates challenges for all your utilities. We will be relocating a large portion of our lines to accommodate this project. Please be cautious, be alert and be patient with our efforts to meet the demands of growth in our area.
Please be aware of the area around your water meter. This area should be clear of bushes, ground cover, over grown landscaping and construction debris. It is the member’s responsibility to provide clear access to the meter at all times.
Each month our meter reader uses an electronic wand to touch the top of the meter lid in order to get the meter read. If we find a meter that is inaccessible, we will send a courtesy notice. The obstruction will need to be cleared by the next bill cycle to avoid a $45 non-access charge.
Providing clear access to your meter will benefit our meter reader when retrieving monthly reads and will benefit the home owner in case of an emergency and the water should need to be shut off quickly.
Thank you for your cooperation. If you have any questions, please call our office at 850-837-2988.
We provide water saver faucet aerators, showerheads and leak detection tablets free to our members. Just come into our office front desk and ask how you can be added to our Retro Fit Water Conservation Program. The use of a low flow device can save money on your water bill and help conserve our water.
Repair dripping faucets and replace leaking commode flappers immediately. These are two problem areas that could save you lots of money and help conserve our water supply.
If you have any questions about our Water Conservation Program call (850)837-2988 or email us at email@example.com.
Payments are posted using the customer number on your payment stub. Please remember to send your payment stub and write your customer number on your check. This will ensure amounts get posted to the proper account without delay.
If you are going through your bank to make payments, be sure the bank has the correct customer number when submitting payments on your behalf.
Payments are posted the same day they are received. It is important to use a current date on the check. Banks will not process a post-dated check. Consider using our FREE EFT Service if your payment needs to process on our due date each month. If you have any questions call (850)837-2988 or email us at firstname.lastname@example.org.
No more writing checks! No more stamps! It’s fast and easy!
All you have to do is fill out our EFT Form. You can download the form under Customer Service/Forms/EFT Authorization Form. Send us the completed form along with a copy of a voided check. We will set up your automatic draft and your bill will be paid on the first business day each month.
If you are interested or have questions, please call (850)837-2988 or email email@example.com.