Water Discoloration

Water Discoloration

For Immediate Release:

On Monday March 15th, South Walton Utility Company, Inc. received notification of water discoloration in the Regatta Bay and Emerald Bay neighborhoods. Crews were dispatched and quickly found the areas affected and isolated the issue to a chlorine feed system malfunction. Water operators isolated the affected well and began flushing the system and performing sampling to ensure that our water system remained within safe operating parameters. Water samples, taken immediately after the incident occurred, showed that our system had not been compromised by Florida Department of Environmental Protection standards for Safe Drinking Water.  The discoloration was a result of over chlorination at our operating well in the Regatta Bay neighborhood.

We apologize for any inconveniences that resulted and we greatly appreciate our members due diligence in bringing this matter to our attention. It is our mission to provide our members with safe and reliable service and because of our employees’ quick response the situation was mitigated in an expeditious manner.

Thank you,

Alicia Keeter

General Manger
South Walton Utility Co., Inc.