Payments are posted using the customer number on your payment stub. Please remember to send your payment stub and write your customer number on your check. This will ensure amounts get posted to the proper account without delay.
If you are going through your bank to make payments, be sure the bank has the correct customer number when submitting payments on your behalf.
Payments are posted the same day they are received. It is important to use a current date on the check. Banks will not process a post-dated check. Consider using our FREE EFT Service if your payment needs to process on our due date each month. If you have any questions call (850)837-2988 or email us at email@example.com.
Sign up for eBill by sending your request and email address to firstname.lastname@example.org. It’s that simple! You will receive your bill the same day it is generated each month. No more hassle with bills getting lost in the mail. If you have any questions, please call (850)837-2988 or email us at email@example.com.
All you have to do is fill out our EFT Form. You can download the form off our web site under Customer Service/Forms/EFT Authorization Form. Send us the completed form along with a copy of a voided check. We will set up your automatic draft and your bill will be paid on the first business day each month. No more writing checks! No more stamps! It’s fast and easy. If you are interested or have questions, please call (850)837-2988 or email firstname.lastname@example.org.
Before breaking ground on any projects contact Sunshine by dialing 811 or go to Sunshine811.com to find out where your underground utility lines are located.
Please remember to update your phone numbers and your billing address if they have changed. It is important that we have a phone number where we can reach you if we discover you have a leak.