HURRICANE SEASON – BE PREPARED

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Hurricane season began June 1st. Ensure that your family and business are prepared:

  1. Protect your family and pets
  2. Create a disaster plan
  3. Protect important documents
  4. Secure your home
  5. Visit www.floridadisaster.org to create a customized plan
  6. Have a printed copy of instructions for boiling water so you will know how to sanitize your water after service is restored.

Boil water notice information is available under the Customer Service Tab on this website.  Be sure to pay close attention to weather advisories as a storm approaches.

Turn water off at the meter box that supplies your home or business; as this may protect your property from water damage in the event a water line breaks.

During evacuations, water service may be turned off to areas under mandatory evacuation.  South Walton Utility promises to evaluate water quality and restore service following a storm as quickly as possible.

2021 Drop Savers Poster Contest Winners

South Walton Utility participated in the annual FSAWWA Drop Savers Poster Contest on the local level.  The poster contest allows participants to have fun and at the same time promote the importance of water conservation in their homes and community.  The posters were judged based on a water conservation theme and artistic ability.  Below are the 2021 winners that went on to participate at the state level:

Brady Hughes – Middle School Winner – Brady’s Poster

Corinna Hughes – Fourth and Fifth Grade Winner – Corinna’s Poster

Keegan Hughes – Middle School Honorable Mention – Keegan’s Posters

Our Winners – Winners

Thank you to all the students that submitted entries this year.  We look forward to seeing your work again next year!

Get Ready for Spring: Checklist

Check outside faucets, hoses and showers for leaks.

Check irrigation systems and timers to make sure all sprinkler heads are working properly.  Consider flow sensors that automatically turn irrigation system off in the event of leaks or broken heads.  Remember, it’s best to water your lawn early in the morning or late in the evening to reduce evaporation.  Water thoroughly, but not too often.  Too much watering creates excessive moisture that promotes lawn disease and pests.

Check your pool system and equipment for leaks.

How to shut off your water meter

How to shut off your water meter

Locate your water meter. Water meters are typically installed inside black meter boxes placed on the street side of your property flush with the ground.Remove the black lid of the meter box. A standard screw driver can be used to lift the lid around the rectangular edges.  The meter may be below dirt or sand, which can be carefully moved to uncover the meter.

There should be an owner’s valve after the meter. There are various types and when on, the handle should be in line with the pipe.  Turn across the pipe ¼ turn to shut off.

If the owner’s valve is broken or rusted off, you can turn the water off before the meter, in an emergency.  The owner’s valve is the owner’s responsibility; please replace it if necessary.

On the street side of the meter, locate the round knob. This is the main shut-off valve, also referred to as the curb stop. The bar in the middle is in line with the pipe.  To turn it off, turn it one quarter turn so the bar is across the pipe; the hole in the tab will line up with the hole below, this means it is off.

Below is a picture of a meter. The owner’s valve on the left is on; the curb stop on the right is also on.

Below is a picture of a meter. The owner’s valve on the left is off; the curb stop on the right is also off. 

Below are pictures of another type of owner’s valve:

In this position the water would be flowing.

In this position the water is off.

 

 

Have you signed up for EFT or e-Bill yet?

Go paper free with our e-Bill service! With e-Bill, you get the same information that’s on your paper bill e-mailed right to your computer, no time delay waiting for it to arrive by mail.

EFT ensures you never miss a payment! EFT saves you time, checks and postage. You still get a bill sent to you for your review, then you can file it and be done. With EFT, we will deduct the amount due from your bank the first business day of the month.

Email us at info@SWUCI.ORG if you are interested in this benefit.

Contact us for more information or download the Electronic Funds Transfer form here.

Corona Virus update

South Walton Utility Co., Inc. is monitoring the corona virus outbreak very closely and we want to assure you, our members, that we are continuing to ensure that your drinking water remains safe and reliable.

The CDC and EPA have issued statements that we are sharing with you to give you peace of mind with our drinking water. Below are details from the CDC and EPA to provide you with more information should you have any questions

Can the COVID-19 virus spread through drinking water?

 “EPA encourages the continued use of tap water, as COVID-19 has not been detected in drinking water supplies. EPA has established regulations with treatment requirements for public water systems that prevent waterborne pathogens such as viruses from contaminating drinking water and wastewater. COVID-19 is a type of virus that is particularly susceptible to disinfection and standard treatment and disinfectant processes are expected to be effective. “                    

https://www.cdc.gov/coronavirus/2019-ncov/php/water.html

Should you have any additional questions feel free to contact our offices for more information.

~Alicia Keeter
General Manager

 

Check for Leaks

Annual Household leaks waste 1 trillion gallons nationwide, which equals water use in 11 million + homes

The average household’s leaks can account for nearly 10,000 gallons of water wasted every year and ten percent of homes have leaks that waste 90 gallons or more per day. Common types of leaks found in the home are worn toilet flappers, dripping faucets, and other leaking valves. These types of leaks are often easy to fix, requiring only a few tools and hardware that can pay for themselves in water savings. Fixing easily corrected household water leaks can save homeowners about 10 percent on their water bills.  https://www.epa.gov/watersense/fix-leak-week

Bill Pay Options

Payments can be made with Visa, MasterCard, Discover, American Express, e-check, cash, check, money order, or we can set up an automatic monthly electronic debit from your checking account.

Active South Walton Utility Co. members can also view their account and pay their bill online on the Home page of our Website or pay by phone at any time by calling (844) 298-5408.

Bill Pay Options are available through Paymentus

Members have the option of making a one-time payment with or without setting up an online account.  Members that set up an online account will have the ability to:

  • Manage and pay multiple accounts
  • Schedule preferred pay date up to due date
  • Pay by debit card, credit card or e-check
  • Schedule recurring payments
  • View history of online payments (moving forward)
  • View water consumption history
  • View phone number and email address on account

Members may also Pay by Phone at any time by calling 1-844-298-5408

ONLINE AND PHONE PAYMENTS WILL TAKE ONE TO TWO BUSINESS DAYS TO POST TO YOUR ACCOUNT.   PAYMENTS ARE DUE UPON RECEIPT AND LATE AFTER THE FIRST BUSINESS DAY OF THE MONTH.

If you need help setting up your account, recurring payments or forgot your password please contact Paymentus customer care at:

800-420-1663, option 1 or customercare@paymentus.com